Job Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

The purpose of this role is to provide analytical insights to support the asset protection organization

1. Monitors exception software to detect potential loss of assets via POS and other data.
2. Conducts investigations into internal fraud, theft and related policy violations.
3. Utilize surveillance footage, transaction data, and other evidence to gather information and build comprehensive case files.
4. Examines store operating procedures for compliance with standard procedures and policies.
5. Prepares and submits findings and makes recommendations to director, asset protection
6. Communicates with HR, DSM’s, RD’s and various authorities in conducting investigations.
7. Supports and adheres to all company policies, procedures, and guidelines.
8. Communicates with employees at all levels of the company.
9. Provides excellent customer service as outlined in the LSG policy manual.
10. Foster positive relationships with store and field leaders
11. Other duties as assigned.

Qualifications

• Bachelor’s degree or LPC/LPQ qualification required
• Experience in a large organization preferred

Specialized Knowledge

• Basic Microsoft Office skills required; intermediate skills preferred

Competencies

• Good written and verbal communication skills
• Ability to work and complete tasks in a fast-paced, dynamic environment
• Strong organizational skills with attention to detail and accuracy
• Ability to work as a member of a team as well as independently
• Good problem-solving skills
• Ability to adjust to changing circumstances and priorities

Additional Information

Travel required less than 30%

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