Job Description

Commercial Lines Account Manager-Remote Position Full Time or Part Time Positions Available Coverage, Inc., an award-winning independent insurance agency in Chantilly, Virginia, is looking for an experienced commercial lines account manager. This is a great opportunity for someone who wants to be a key person in an agency that combines remarkable market opportunities with experienced, savvy professionals, and operates on a human scale. Work in a supportive environment in which professional development and concern for one another are fostered. We know and care about each other, we have fun, yet we’re serious minded. Our carriers include, among others, the Hartford, Travelers, Erie, CNA, Donegal, Berkley, Penn National, Harford Mutual, and Accident Fund. Among our many accomplishments, we are a Donegal Group Signature Agency and Agency of Distinction, and an Erie Commercial Elite Agency, signifying a top 10 ranking in commercial business company wide. We compete on large accounts and we win. We need you as a key person to help us to continue our success and build upon it. Qualifications

• Extensive knowledge of all lines of commercial insurance, including sophisticated and less common coverages, especially those products represented through agency
• Thorough knowledge of brokerage operations including claims handling, commercial lines rating, agency management system, and applicable insurance laws/codes
• Experience and expertise in operating in electronic environment; excellent automation skills, including MIS, Outlook, Word, Excel, document management software, carrier proprietary systems, and phone systems
• Familiarity with risk management concepts
• Excellent time management, organizational and verbal and written communication skills
• Must be able to build and develop relationships with clients and staff
• High degree of self-motivation and self-direction

• Support Producers’ sales efforts by developing complete submissions on new and renewal business and obtain quotes in conjunction with agency marketing procedures
• Perform annual review and risk exposure analysis of renewal policies for proper coverage, incorporating information obtained from client and/or Producer
• Maintain MIS client files and ensure proper documentation by processing all policies, endorsement changes, invoices, binders, certificates of insurance, documentation, activities, etc., according to agency procedures, and within agency timelines
• Maintain control of renewal expiration lists, binders, audits, and aged receivables in accordance with agency guidelines.
• Respond to client inquiries, incoming e-mail, mail, and company requests in accordance with agency guidelines
• Review all items to be processed, to insure items were received as ordered. Prepare billing following agency’s credit and collections policies.
• Participate in courses for insurance/sales skills. Maintain current knowledge of underwriting requirements of carriers. Keep current with industry trends by reading appropriate journals and company bulletins.
• Participate in any special projects at management’s request.

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