C&W Technologies is an established, fast-growing MSP based in Stuart, FL , with clients throughout North, Central, and South Florida. We work primarily with small to mid-sized clients in the professional services, manufacturing, construction, and non-profit sectors. C&W aims to simplify technology and to get it done right. We are currently seeking a Systems Engineer to join our innovative, collaborative team.
We’ll provide:
Generous medical insurance, paid time off, and a retirement plan
Excellent automobile and cellphone expense reimbursement
Training and certification reimbursements
Small team that values the opinions of everyone involved regardless of titles
Predictable set schedule to help promote work/life balance
Weekly team meetings and get togethers
A company culture that values the importance of giving back to the community
Salary range of $85K-$95k based on experience
What you’ll do:
Lead complex technical projects
Provide client support via phone, remotely, and in person at client facilities
Configure and deploy firewalls, switches, and related equipment
Design local, cloud-based, and hybrid networks
Build and troubleshoot physical and virtual servers
Provide escalation support on complex technical issues within SLAs
Maintain accurate client network documentation
Mentor and assist junior engineers
Skills You’ll Need:
8+ years in customer service experience
3+ years’ experience with common SMB technologies
Strong Hyper-V experience
Intermediate Azure experience
Proven ability to thrive in a collaborative, team-oriented environment focused on achieving shared goals.
Experience with SLAs, ability to change tasks rapidly and manage interruptions gracefully
Experience with hardware, software, Windows OS, routing, switching, and networking topology/configuration
Strong communication, organization, and documentation skills to drive tasks to completion
Strong positive mentality and willingness and ability to learn new applications and skills
Industry Certifications from Microsoft, CompTIA, and Cisco are a big plus
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