Lincoln Concierge at Beach Automotive Beach Automotive is committed to conducting its operations with the utmost integrity and dedication. We recognize that each employee plays a vital role in our continued success, and we remain steadfast in our promise to consistently provide the exceptional service and value that our community has come to rely upon. The Role: Client Experience Coordinator As a Lincoln Concierge, you will be instrumental in crafting bespoke experiences for our discerning clientele. Your professional background in hospitality, hotel, retail, or as a host/hostess will ensure you seamlessly integrate into our team, bringing a dedication to excellence and an innate understanding of luxury service. Responsibilities * Design and execute personalized experiences that exceed client expectations. * Cultivate strong, enduring relationships with clients, ensuring their satisfaction and loyalty. * Create a welcoming environment, exceeding expectations in genuine hospitality service. * Approach all encounters in a gracious, attentive, courteous, and service-oriented manner, adhering to the 10-5 rule of hospitality. * Embody the spirit of luxury in every interaction, reflecting the elegance and sophistication of Beach Lincoln. * Coordinate effectively with various departments to ensure a smooth and seamless client journey. * Assist customers by answering or referring inquiries. * Maintain high standards of personal appearance and grooming. * Contribute to team effort by accomplishing related results as needed. Qualifications * Previous experience in luxury hospitality, hotel, retail, or as a host/hostess with at least 1 year experience. * Exceptional communication and interpersonal skills. * Attention to detail and commitment to excellence. * Positive, outgoing, and attentive demeanor. * A passion for delivering unparalleled client service. * Ability to thrive in a dynamic and fast-paced environment. What We Offer * Medical, Dental & Vision Insurance * 401K Plan + Match * Paid time off and vacation * Short/Long Term Disability * Growth opportunities and Paid Training * Health and wellness benefits * Discounts on products and services We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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