Job Description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.


Come join us to create what’s next. Let’s define tomorrow, together.

Description

There’s never been a more exciting time to join United Airlines.

We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work.

Are you ready to travel the world?

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Key Responsibilites:

As a Manager – FAA Liaison , you will play a critical role in supporting United’s regulatory compliance, leading investigations, and serving as the primary point of contact with the Federal Aviation Administration (FAA). This highly visible position requires strong technical expertise, exceptional communication skills, and the ability to guide teams through complex regulatory matters. If you are passionate about safety, quality assurance, and aviation excellence, this is an opportunity to make a significant impact.

Your responsibilities with include, but are not limited to:

Lead Regulatory Investigations & Compliance Work

• Oversee investigations into potential non-compliance related to operational issues.
• Identify areas requiring corrective action and ensure solutions are implemented, verified, and sustained.
• Manage United’s FAA Voluntary Disclosure Reporting Program (VDRP) and Letters of Investigation (LOI) processes.
• Coordinate responses to FAA regulatory findings and track all company-committed corrective actions.

Act as United’s Primary FAA Liaison

• Represent the company with FAA officials and other government agencies.
• Serve as an internal consultant on regulatory requirements, quality assurance matters, and compliance policies across multiple departments.
• Lead the development and submission of official FAA documentation and voluntary disclosures for United Services.

Lead & Develop a High-Performing Team

• Provide direction, mentorship, and support to a team of investigators.
• Ensure workloads, responsibilities, and professional development goals are met.

Note: This is a remote position with a 40% travel requirement. While the role is fully remote, we prefer candidates based near one of our hub locations: San Francisco, Los Angeles, Chicago, Denver, Newark, or Washington D.C. (IAD)

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor’s degree in a technical, safety, or aviation field or equivalent experience.
• FAA Airframe & Powerplant Certificate or extensive aircraft maintenance/inspection experience.
• Strong knowledge of relevant Federal Aviation Regulations , company manuals, maintenance programs, and UA policies.
• At least 10 years of experience in aircraft maintenance, inspection, engineering, or quality assurance with demonstrated leadership achievements.
• Proven success working directly with the FAA.
• Excellent communication skills—written, verbal, and presentation.
• Proficiency with Microsoft Office and the ability to learn company digital platforms.
• Demonstrated excellence in maintenance surveillance, analysis, and compliance programs.
• Must be legally authorized to work in the U.S. without sponsorship.
• Reliable, punctual attendance and successful completion of interview requirements.

What will help you propel from the pack (Preferred Qualifications):

• FAA Commercial Pilot License, Airframe, Powerplant, or additional relevant certifications (e.g., C.A.S.E. audit certification).
• Experience conducting internal or external (vendor) audits in an air carrier environment.
• Managerial experience and familiarity with industry quality systems and certifications.

The base pay range for this role is $109,820.00 to $142,936.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.


You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.


United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Job Tags

Hourly pay, Full time, Work at office, Remote work,

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