Preferred Carrier Intern
Part Time Internship | *IN OFFICE *
KCH Transportation is a fast-growing logistics company providing full-service transportation solutions all across North America. As our billing department expands to support our preferred carriers, we’re excited to welcome a motivated intern to the team! This is a great opportunity to gain hands-on experience and contribute to one of the most critical functions of our business.
Position Summary:
The Preferred Carrier – QuickPay Intern supports the Carrier Pay team by assisting with the daily management of the QuickPay program. This role is responsible for processing carrier documents, verifying payment information, communicating with carriers, and helping ensure all QuickPay transactions are handled accurately and on time. The ideal candidate is detail-oriented, communicative, and eager to learn logistics operations in a fast-paced environment.
Key Responsibilities:
Monitor and respond to carrier inquiries in the QuickPay inbox, escalating issues as needed.
Audit Proof of Delivery (PODs) and supporting documentation for accuracy and completeness.
Request missing documents from carriers or internal teams to ensure timely processing.
Verify and enter ACH banking information into the system for payment setup, ensuring accuracy and confidentiality.
Process payments according to QuickPay terms and deadlines.
Assist carriers in understanding QuickPay eligibility and payment timelines
Help onboard new carriers into the QuickPay program by explaining requirements and guiding paperwork completion
Conduct outreach to recruit new carriers into the QuickPay program and collaborate with logistics teams
Competencies:
Detail-oriented
Strong written and verbal communication skills
Professionalism
Multitasking and time management
Dependability and initiative
Team collaboration
Coachability
Basic proficiency in Microsoft Excel and Outlook
Current enrollment in a college or university program, preferably in Business, Finance, Supply Chain, or a related field preferred
Comfortable working in a team-oriented, fast-paced setting
Prior office experience or familiarity with billing or logistics systems is a plus
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