Job Description

Job Title: Transportation Logistics Manager - Airline Catering 
Job Location: Boston-USA-02128 
Work Location Type: On-Site 

 

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

This transportation saavy leader ensures control, maintenance and continuous improvement of all activities in transportation according to customer policies and requirements, within Customer Service Centers (CSC) and in accordance with the corporate team. Responsible for supporting the achievement of the CSC budgets as agreed by the GM of the CSC.

Main Accountabilities

What You'll Do:

As a  Transportation Logistics Manager , you’ll:

• Lead daily ground transportation and dispatch operations ensuring accurate and timely aircraft meal delivery.
• Manage and train drivers, dispatchers, and support staff to meet on-time performance (OTP) and safety standards.
• Ensure compliance with airport security protocols, FAA, DOT, FDA, USDA, OSHA, and HACCP guidelines.
• Analyze logistics performance data and implement process improvements to enhance service reliability and reduce costs.
• Collaborate closely with airline partners, tower control staff, and internal teams to ensure efficient flight catering operations.
• Oversee fleet maintenance, scheduling, and route optimization using logistics software.
• Represent the transportation department in leadership briefings, audits, and customer meetings.
• Lead with Purpose: Guide, motivate, and develop your team to consistently meet and exceed performance goals.

Knowledge, Skills and Experience

• Ability to develop and lead others to obtain desired results & achieve budget
• Experience in managing a manpower planning and scheduling tool (i.e. VPS)
• Strong knowledge of Occupational Safety and Health Administration (OSHA), FDA, United States Department of Agriculture (USDA) and Environmental Protection Agency (EPA) regulations
• Strong knowledge of Good Manufacturing Practice (GMP) and HACCP guideline 
• Excellent analytical and conceptual skills
• Demonstrable record of understanding and meeting customer expectations
• Proven track record of understanding the drivers of product and labor cost variances
• Good knowledge of Microsoft Office and Windows-based computer application

#LSGNS

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

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