Job Description

The Front Desk Representative will be responsible for managing visitor access, receiving and directing deliveries, and providing general administrative support. This role plays a critical part in maintaining security, efficiency, and professionalism within our facility.

Key Responsibilities

Visitor & Security Management

• Serve as the first point of contact, greeting visitors and ensuring proper sign-in procedures.
• Direct vendors and guests to the appropriate personnel and ensure they remain in designated areas.
• Monitor foot traffic to support food safety protocols and security measures.

Mail & Package Handling

• Receive and distribute incoming mail, FedEx, UPS, and other deliveries.
• Manage outgoing shipments, including creating FedEx labels and coordinating sample dispatch.
• Ensure delivery trucks are properly routed to the correct contact.

Administrative Support

• Manage conference room schedules and ensure rooms are clean and stocked with supplies (coffee, water, snacks, etc.).
• Assist with office supply management and procurement.
• Support meeting preparation, including ordering lunches and setting up conference spaces.
• Assist with booking travel and provide additional administrative support as needed.

Qualifications & Skills

• Prior experience in front desk, administrative support, or a customer-facing role preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Communicate effectively with internal teams and external stakeholders to ensure timely flow of information.
• Prioritize and manage multiple projects simultaneously, adapting to shifting deadlines.
• Maintain confidentiality and demonstrate discretion in handling sensitive information.
• Assist in organizing meetings and company events with a high level of attention to detail.
• Bilingual (English/Spanish) is a plus!

Compensation:

• Competitive salary based on experience.
• Comprehensive benefits package (health, dental, vision, 401K plan, etc.).
• Opportunities for professional development and career growth.

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