Job Description

Job Description and Duties

Are you eager to acquire knowledge and skills that can lay the foundation for future career growth? If so, we have an opportunity that may be perfect for you. The Fiscal Policy and Administration Unit at the Labor and Workforce Development Agency (LWDA) is actively looking to fill an Office Technician (Typing). LWDA values diversity and encourages candidates from various backgrounds, abilities, and skill sets to apply. If you meet the minimum qualifications for this role, we encourage you to submit your application. We welcome diverse perspectives and innovative ideas that enhance our workplace culture. We eagerly anticipate reviewing your application and the unique insights you can offer to our team.

Under the direction of the Labor and Workforce Development Agency's (LWDA) Staff Services Manager I, the Office Technician (OT) duties include, but are not limited to the following:

• Accurately prepare, process and route various documents within LWDA and other organizations.
• Keep physical and electronic records and follow the rules for how long to keep them.
• Act as the main contact with the Employment Development Department's (EDD) Information Technology (IT) Branch.
• Arrange and coordinate the purchase and maintenance of equipment and software.
• Serve as the LWDA travel coordinator.
• Execute purchase orders and reconcile invoices and other purchasing records.
• Help with office logistics, such as buying supplies, furniture and managing office keys and access.
• Draft, edit and finalize letters, memos, graphs, reports, and travel requests.
• Process mail.
• Answer phones, greet and direct visitors, and interact with LWDA staff, including executives and guests from outside of the agency.

The person in this role should be able to work independently, follow instructions provided in various formats, organize their workload, make good decisions, communicate effectively in different ways, and consistently show dependability.

Applications will be scored on the content of the cover letter and state application (STD 678) based on the candidates' knowledge, experience, skills, and abilities that align with the Position Statement and Duties and Desirable Qualifications listed in this job ad.

Location: This position is located at the Labor and Workforce Development Agency headquarters within the Employment Development Department building at 800 Capitol Mall, Sacramento, CA 95814. The surrounding area includes the Capitol Building, various historic government offices, a surplus of restaurants, and the Golden One Center Downtown Commons.

Schedule: The duties of this position regularly take place between 8AM - 5PM. A hybrid telework schedule is an option, however, is at the discretion of the supervisor, operational needs, and guiding authorities.

Working Conditions

Visa Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded. 

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

It is strongly encouraged to apply through your CalCareer Account at .

Please only submit ONE application.  Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678.  This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment 

To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

Click the examination link below for more information and to take the exam:

For more information about the State hiring process,  click here . To watch tutorials on how to apply for a State job,  click here .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

We place equal importance on fostering an inclusive applicant pool where we value candidates' abilities demonstrated through their diverse experiences. We want to encourage applicants to apply, regardless of whether they possess all the qualities listed below. We welcome applicants who bring various life experience and perspectives to apply, your unique strengths and potential contributions are important to us and the communities we serve.

• Strong organizational skills.
• Ability to communicate with all levels of departmental staff including executive management.
• Experience maintaining confidential information and records.
• Ability to demonstrate good judgment.
• Proficient written and verbal communication skills.
• Experience assisting customers over the phone, through email and in-person.
• Flexibility to meet changing deadlines.
• Strong attention to detail and time management skills.
• Familiar with Microsoft Office programs, including but not limited to Outlook, Word, Excel, TEAMs, SharePoint and other computer programs such as Zoom and Adobe Acrobat.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Cover Letter Requirements

A Cover Letter (CL) is Required.  The CL serves as documentation of each candidate’s ability to present information clearly and concisely in writing.  The CL is not a resume or an SOQ. Resumes and/or SOQ DO NOT take the place of the CL. Applications received without a CL may not receive further consideration and may be excluded from the hiring process.

A Cover Letter is required and is necessary to demonstrate your ability to communicate in writing. Resumes and other documents cannot replace the Cover Letter. Failure to submit one will result in disqualification, as will not adhering to the Cover Letter guidelines or submitting an incomplete Cover Letter. Applicants who do not follow the instructions for a Cover Letter, or who submit an incomplete Cover Letter, may be disqualified.

Instructions:

Your Cover Letter must not be more than one page, use one-inch margins, single-spaced, and a 12-point professional font. The Cover Letter must be in the following format:

Date

Labor and Workforce Development Agency

800 Capitol Mall

Sacramento, CA 95814

The body of the cover letter must describe your experience providing administrative office support. Please be specific about the duties that you have performed.

Your full name

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Degree and/or School Transcripts
• Other -
  A  Typing Certificate is required and must be included
• Other -

  
  A Cover Letter (CL) is Required.
  Please see “Cover Letter Requirements” section for more information about the CL.

Job Tags

Permanent employment, Full time,

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